Shipping policy
GOLD DOT MEDIA
SERVICE DELIVERY POLICY
Gold Dot Media provides digital website design and development services. No physical products are shipped or delivered.
1. Digital Service Delivery
All services are delivered digitally through the development, configuration and handover of the client's Shopify website.
2. Project Commencement
Projects commence once full payment has been received and all required client information, content and account access have been supplied.
3. Delivery Timeframes
Estimated completion timeframes will be communicated to clients before or during project commencement.
Delivery times may vary depending on project requirements, client feedback, content submission and third-party service availability.
4. Website Handover
Once the agreed work is completed, Gold Dot Media will arrange the digital handover of the website and relevant access details to the client.
5. Physical Shipping
Gold Dot Media does not offer physical product shipping or courier services. All services are provided digitally.
6. Delivery Enquiries
For questions regarding project progress, delivery or website handover, please contact:
Gold Dot Media
Email: info@golddotmedia.co.za